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Privacy Policy

PRIVACY POLICY – LAZZARO

  1. Information We Collect

We may collect the following information from customers:

  • Name and contact details (phone, email, address)
  • Company details (if applicable)
  • Project and site information
  • Payment and billing details
  • Communication records related to inquiries and orders
  1. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders
  • Delivery and installation coordination
  • Customer support and communication
  • Warranty and after-sales service
  • Internal record keeping and improvement of services
  1. Data Protection

Lazzaro ensures that all personal data is stored securely and is accessible only to authorized personnel involved in service delivery and operations.

We do not sell, rent, or trade customer information to third parties.

  1. Third-Party Sharing

Customer information may be shared only with:

  • Logistics and delivery partners
  • Installation teams
  • Payment processing providers

This sharing is strictly limited to order fulfillment purposes.

  1. Data Retention

We retain customer data only for as long as necessary to fulfill services, warranty obligations, and legal requirements.

  1. Your Rights

Customers may request:

  • Access to their personal data
  • Correction of inaccurate information
  • Deletion of data (subject to legal and operational requirements)
  1. Updates to Policy

Lazzaro reserves the right to update this Privacy Policy at any time. Changes will be updated on the official website.

 

Delivery Date Selection

  • Customers should only be able to select delivery dates within the next 10 days.
  • Dates beyond 10 days will be disabled and not available for selection.
  • Example:
    • Today: 23 April
    • Available delivery dates: 24 April – 3 May
  • Daily Delivery Limit:
    A maximum of 10 deliveries per day is allowed. Once a specific date reaches the maximum capacity of 10 deliveries, that date will be automatically disabled for selection. Customers will need to choose the next available date within the allowed range.
  • Emergency Delivery Option:
    In urgent or special cases, emergency or priority delivery may be arranged, subject to product availability, operational capacity, and internal approval by the company. Additional charges and revised timelines may apply for emergency delivery requests.